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Privacy Policy

Beans N Barrels Cafe & Lounge, located at 53 William Street in ByWard Market Ottawa, is committed to protecting your privacy when you visit our cafe lounge in ByWard Market Ottawa, place online orders for pickup or delivery in Ottawa, make reservations, purchase gift cards, or browse beansnbarrels.ca.

This Privacy Policy explains how Beans N Barrels Cafe & Lounge ByWard Market Ottawa collects, uses, shares, and protects your personal information in connection with our website, online ordering, events, and in-person visits to our cafe lounge in ByWard Market Ottawa.

1. Introduction and Scope

This Privacy Policy applies to all customers and visitors interacting with Beans N Barrels Cafe & Lounge in ByWard Market Ottawa, including those who order online for pickup or delivery in Ottawa, book private events at our ByWard Market location, or simply browse our menu on beansnbarrels.ca. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws when handling your data as a cafe lounge in ByWard Market Ottawa.

2. Information We Collect at Beans N Barrels ByWard Market Ottawa

We collect the following types of information when you use our services in ByWard Market Ottawa:

  • Personal Information: Name, email address, phone number, delivery address (for online orders in Ottawa), and payment information (processed securely by third-party providers).
  • Order Information: Details of items ordered, such as ByWard Nachos, Mussels à la Rivière, Parliament Hill Poutine, coffee, brunch, or cocktails for pickup or delivery in ByWard Market Ottawa.
  • Reservation & Event Data: Date, time, number of guests, and special requests for bookings at our cafe lounge in ByWard Market Ottawa.
  • Technical Data: IP address, browser type, device information, and pages visited on beansnbarrels.ca.
  • Communication Data: Messages sent via our contact form, email inquiries about our ByWard Market Ottawa cafe lounge, or feedback.
  • Marketing Preferences: Whether you wish to receive promotions about specials, happy hours, or events at Beans N Barrels ByWard Market Ottawa.

3. How We Use Your Data for Online Ordering and Visits

Beans N Barrels Cafe & Lounge ByWard Market Ottawa uses your information to:

  • Process and fulfill online orders for pickup or delivery in Ottawa.
  • Manage reservations and private events at our ByWard Market cafe lounge.
  • Send order confirmations, receipts, and updates about your ByWard Nachos or Parliament Hill Poutine order.
  • Provide customer service when you contact us about your visit or order in ByWard Market Ottawa.
  • Improve our menu, service, and website experience for customers in Ottawa.
  • Send occasional marketing emails about specials, new items, or events at our cafe lounge in ByWard Market Ottawa (only if you opt in).
  • Comply with legal obligations and prevent fraud when ordering online in Ottawa.

4. Sharing Your Information in Ottawa

We do not sell your personal information. We may share data with:

  • Third-party delivery partners (for orders in ByWard Market Ottawa).
  • Payment processors (for secure transactions on beansnbarrels.ca).
  • Service providers who help us operate the website and online ordering system for our ByWard Market Ottawa cafe lounge.
  • Legal authorities when required by law in Ontario, Canada.

All third parties are contractually required to protect your information when handling data related to Beans N Barrels ByWard Market Ottawa.

5. Data Security for ByWard Market Cafe Customers

Beans N Barrels Cafe & Lounge ByWard Market Ottawa uses reasonable technical, physical, and administrative safeguards to protect your information. Online orders and payments on beansnbarrels.ca use encrypted connections (SSL/TLS). However, no method of transmission over the internet is 100% secure.

6. Your Rights Under Canadian Privacy Laws

You have the right to:

  • Access your personal information held by Beans N Barrels Cafe & Lounge ByWard Market Ottawa.
  • Request corrections if data is inaccurate.
  • Withdraw consent for marketing communications about our ByWard Market Ottawa specials.
  • Ask us to delete certain information (subject to legal retention requirements).

To exercise these rights, contact us using the details below.

7. Cookies and Tracking on beansnbarrels.ca

We use cookies and similar technologies to improve your experience on our website for ordering coffee, brunch, or shareables in ByWard Market Ottawa. Cookies help with:

  • Remembering cart contents for online orders.
  • Analyzing site usage to improve our cafe lounge offerings in Ottawa.
  • Delivering relevant promotions for ByWard Market visitors.

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website and services at Beans N Barrels Cafe & Lounge ByWard Market Ottawa are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy for Beans N Barrels Cafe & Lounge ByWard Market Ottawa to reflect changes in our practices or legal requirements.

10. Contact Us About Privacy

If you have questions about this Privacy Policy, your data, or our practices at Beans N Barrels Cafe & Lounge in ByWard Market Ottawa, please contact:

Email: info (at) beansnbarrels (dot) ca
Address: 53 William Street, ByWard Market, Ottawa, ON K1N 6Z9
Phone: 613-860-9777

We will respond to privacy inquiries related to online ordering, reservations, or visits to our cafe lounge in ByWard Market Ottawa as quickly as possible.

Thank you for trusting Beans N Barrels Cafe & Lounge ByWard Market Ottawa with your information.